7 years of working for a local heating company meant gaining more experience not only in natural gas, but LPG and oil and in early 2018, Hilton Heating was born. The lion in our logo was used to represent the Hilton coat of arms - and hopefully makes us stand out amongst all the other boring gas safe logos on Facebook!
As of May 2019, my wife, Sarah Hilton joined the company and is now based in the office. This enables more time in the field and more appointments for our customers. It also means communication with us will be improved - a quicker response rate and even more ways of contacting us. We now also have our office phone line in which to book appointments - 01953 718375 (9:00am - 6:00pm calls only).
In the short time HH has been established, we have gained many customers across the South Norfolk / Breckland areas, building upon our reputation as a reliable and trustworthy company as well as being competitively priced. Our speciality is in boiler servicing and breakdowns, repairing heating systems that other companies cannot. We aim to be the most reliable and contactable plumbing/heating company around - breaking the stereotype that plumbers are hard to get hold of.
We have recently helped train other people in the industry to become heating engineers and one of these qualified engineers (Stuart) joined Hilton Heating from November 2019.
2020 Brought challenges we hadn't expected - we put a pause on servicing whilst the world went into hibernation. But we learned to adapt and slowly build up our customer base in the local area. We will continue to be customer focused, learn and grow where we can as a company.
In 2024, we continue to go from strength to strength. The economy may not be the same as when we started, but we believe by adapting to the market and still working towards our main values of being honest, reliable and local, we will continue to be here for you when you need us.